Returns & Exchanges
Due to the perishable nature of our products, we strive to ensure every bowl of ramen arrives in perfect condition. If you receive damaged or incorrect items, please contact us within 7 days of delivery for a replacement or store credit.
Return Process
- 1.Inspect Your Package
Upon arrival, please check your ramen kits and pantry items for any signs of damage or missing components.
- 2.Document Issues
Take clear photos of the shipping box and the specific items in question to help our team process your claim quickly.
- 3.Contact Support
Email our customer service team at [email protected] with your order number and the photos of the affected products.
- 4.Resolution
Once approved, we will ship out a fresh replacement at no extra cost to you or issue a full refund to your original payment method.